Rudy7 Privacy Policy

1. Introduction

Rudy7 takes the privacy of its players seriously. This Privacy Policy describes how Rudy7 ("we", "our", "the platform") collects, processes, stores and protects the personal information of every individual who registers, deposits or plays on the Rudy7 platform.

This policy applies to all services offered on Rudy7, including casino games, slot games, live casino, sports betting on cricket — including PSL and T20 internationals — football , esports and all associated promotional or VIP programmes.

By registering an account and using the Rudy7 platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you disagree with any part of this policy, please do not use the platform.

This policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the full agreement between you and Rudy7.

2. Data We Collect

Rudy7 collects personal data in two broad categories: information you provide directly when using the platform, and information collected automatically as you interact with it.

2.1 Information You Provide Directly

• Registration details: Your full name, email address, date of birth, mobile number and the username you choose when creating your account.
• Identity verification (KYC): A copy of your CNIC (Computerised National Identity Card) and any supporting documents submitted to verify your age and identity before a withdrawal is processed.
• Payment details: Your JazzCash or Easypaisa mobile wallet number, Raast ID, bank account details or debit/credit card information provided when making deposits or requesting withdrawals. Full payment credentials are not stored after a transaction is completed.
• Communications: Messages, queries, complaints or feedback submitted to the Rudy7 support team via live chat or email.
• Responsible gaming preferences: Deposit limits, session reminders, cooling-off requests or self-exclusion instructions that you set on your account.

2.2 Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device type (mobile, tablet or desktop) and screen resolution.
• Usage data: Pages visited, games played, time spent on the platform, betting and wagering history, session timestamps and navigation patterns.
• Cookie and tracking data: As described in Section 7 of this policy. Cookies help us remember your preferences and understand how the platform is used.
• Transaction logs: A record of every deposit, withdrawal, bonus claim and bet placed on your account. This data is retained for operational and security purposes.

3. How We Collect Your Data

Your data comes to us through several channels, all of which are directly connected to your use of the Rudy7 platform:

• Account registration: When you sign up for a Rudy7 account and fill in your profile details.
• Deposits and withdrawals: When you initiate a transaction using JazzCash, Easypaisa, Raast, bank transfer or a card.
• KYC verification: When you submit your CNIC or other documents to complete the identity verification process.
• Platform activity: Automatically, as you browse games, place bets, claim bonuses or interact with any feature on the platform.
• Customer support: When you contact our support team by live chat or email, we record the conversation to resolve your issue and improve our service.
• Cookies and similar technologies: As described in Section 7. These are active whenever you visit the Rudy7 website.

We do not purchase data about you from any external data broker or third-party marketing company.

4. How We Use Your Data

Every piece of data collected by Rudy7 has a specific purpose. We do not collect information for the sake of it. Here is how your data is actually used:

5. Sharing Your Data

Rudy7 does not sell, rent or share your personal data with third parties for their own marketing purposes — full stop. However, there are specific circumstances where your data may be shared with trusted partners or as required by law:

5.1 Payment Processors

When you make a deposit or request a withdrawal, the necessary payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast or your bank — to process the transaction. These providers operate under their own privacy policies and are not permitted to use your data for any purpose beyond processing your transaction.

5.2 Game Software Providers

Rudy7 operates casino games, slots and live casino products supplied by third-party software providers. These providers may receive limited session data (such as bet amounts and game outcomes) to deliver the game and maintain their own system logs. No identifiable personal details like your name or CNIC are shared with game providers beyond what is necessary to run the game session.

5.3 Identity Verification Services

To complete the KYC process, your identity documents may be processed through a secure verification service. This is done purely to confirm your identity and age. Verification providers are contractually bound to handle your data confidentially and to delete it once verification is complete.

5.4 Legal and Regulatory Requirements

Rudy7 may disclose your personal data where required to do so by applicable law, court order or a legitimate request from a law enforcement authority. In such cases, we disclose only the minimum information necessary to comply with the legal obligation.

5.5 Fraud Prevention

Where Rudy7 has reasonable grounds to suspect fraudulent activity, money laundering or identity theft, relevant account information may be shared with fraud prevention organisations or relevant authorities to protect the platform and other players.

6. Storage & Security

Rudy7 takes data security seriously. All personal data is stored on secured servers with access restricted to authorised personnel only. We use the following measures to protect your information:

• SSL/TLS encryption: All data transmitted between your browser or app and Rudy7 servers is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser address bar when accessing the platform.
• Encrypted data at rest: Sensitive data — including CNIC scans and payment details — is encrypted when stored in our databases.
• Access controls: Only staff members with a legitimate operational need can access personal data. Access is logged and regularly audited.
• Password hashing: Your account password is stored as a cryptographic hash. Even internal staff cannot view your actual password.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their Rudy7 account to add an additional layer of login security.
• Regular security audits: Rudy7 conducts regular security reviews of its platform infrastructure to identify and address vulnerabilities.

No online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your personal information, Rudy7 will notify affected players as promptly as possible and take immediate steps to contain the situation.

7. Cookies

Rudy7 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how you use it. A cookie is a small text file stored on your device when you visit a website.

7.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These handle your login session, remember your language preference and keep your account secure. You cannot opt out of essential cookies without stopping the platform from working.
• Analytical cookies: Help us understand which pages and games are most popular, how long players stay on the platform and where navigation issues occur. This data is aggregated and anonymous.
• Functional cookies: Remember your preferences — such as your preferred deposit method, game filters or notification settings — so you do not have to re-enter them on every visit.
• Marketing cookies: Used only if you have consented to receiving personalised offers. These help us tailor promotions based on your gaming activity. You can opt out of these at any time via your account settings.

7.2 Managing Cookies

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies will prevent the Rudy7 platform from working correctly — you may not be able to log in or play games if essential cookies are disabled.

For instructions on managing cookies in your specific browser, check the help section of Chrome, Firefox, Safari or whatever browser you use on your Pakistan mobile or desktop device.

8. Your Data Rights

As a Rudy7 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]:

• Right to access: You can request a copy of the personal data Rudy7 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any information on your account is inaccurate or out of date, you can ask us to correct it. For example, if your email address changes, you can update it directly in your account settings or contact support.
• Right to deletion: You can request that Rudy7 deletes your personal data. We will honour this request unless we are legally required to retain certain information — for example, transaction records that must be kept for a defined period.
• Right to restrict processing: You can ask us to stop using your data for specific purposes — such as marketing — without requesting full deletion.
• Right to data portability: You can request your data in a structured, machine-readable format if you wish to transfer it elsewhere.
• Right to object: You can object to the use of your data for direct marketing at any time. Once you object, we stop immediately.
• Right to withdraw consent: Where data processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting your account.

9. Minors

Rudy7 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. If we become aware that an account has been created by a minor, the account will be suspended immediately, any funds will be returned to the verified payment method, and all associated personal data will be deleted.

If you are a parent or guardian and believe that a minor has registered on Rudy7, please contact our support team immediately with the relevant details. We will investigate and take appropriate action without delay.

Age verification is a mandatory step before any withdrawal is processed. Players who cannot provide valid proof of age will have their accounts suspended pending verification.

10. Data Retention

Rudy7 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention principles we follow are:

• Active accounts: Your data is retained for the full duration of your Rudy7 account being active.
• Closed accounts: Following account closure, basic account and transaction records are retained for a minimum period as required for financial and legal compliance. After this period, data is deleted or anonymised.
• KYC documents: Identity verification documents are retained for the legally required period following account closure and may be deleted upon request after this period has elapsed, subject to any ongoing legal obligations.
• Support communications: Records of support interactions are retained for a reasonable period to allow for follow-up, dispute resolution and quality assurance. These are deleted or anonymised after the relevant retention period.
• Marketing data: If you have opted out of marketing, your preference is recorded and retained to ensure we do not inadvertently contact you again.

When data is no longer required, it is securely deleted from Rudy7 systems or rendered anonymous so that it cannot be linked back to you.

11. Changes to This Policy

Rudy7 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that meaningfully affect how your data is used, we will make reasonable efforts to notify you via email or an in-platform notification before the changes take effect.

Your continued use of the Rudy7 platform after an updated policy is published constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure and data deletion.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how Rudy7 handles your personal data, our support team is available around the clock to assist you.

You can reach us via the live chat feature on the platform or by emailing us at:

When contacting us about a data-related request, please include your registered email address and a brief description of your request so our team can assist you efficiently. All data requests are handled by our support team and we aim to respond within 5 to 7 business days.

For responsible gaming concerns, deposit limit requests or self-exclusion, please visit our Responsible Gaming page for dedicated tools and guidance.